TRIRIGA Project

The City of Sydney (City) is one of Australia’s largest municipal councils with an extensive and varied property portfolio, consisting of building assets exceeding over a billion.

The City and its Property Services partners (Ventia and Colliers International) have been using an integrated system to manage the occupancy, leasing, and maintenance of the City’s 250+ properties portfolio.

The Technology & Digital Services (TDS) team ran a project that drove a significant and innovative scope to greatly enhance the City’s Portfolio Management capability via an Integrated Workplace Management System (IWMS).

In a clear demonstration of innovative leadership, the City decided to leverage the IBM TRIRIGA platform, to deliver a range of requirements to create a world-first, scalable, single environment, that consolidates Property, Facilities, Work Health & Safety (WHS), and Space Management, functionality, inclusive of associated integrations to other City systems.

Under this initiative, the City also installed a new vendor, migrated the system & data to a new cloud environment, and upgraded the TRIRIGA product to the latest version.

Finally, it improved the City’s ability to execute efficient use of its portfolio capability and associated reporting, ultimately enabling better decision-making.