Graphic Packaging - Best IT Workplace

Graphic Packaging International (GPI) employs approximately 900 IT professionals globally, including contractors, who operate across various time zones on diverse projects. The company’s cultural values emphasize respect and support for its employees, reflected in its hiring, engagement, and retention practices, as well as its comprehensive benefits and celebratory initiatives.

The IT leadership team effectively manages a skilled workforce while executing a digital transformation initiative to standardize global systems and processes inherited from acquired companies. This initiative includes developing standard processes for manufacturing, finance, HR, IT infrastructure, security, and support services. To enhance operational efficiency, GPI outsources most service desk functions, employing over 250 contractors for 24/7 support. This strategy enables the IT team to focus on core needs and transformation efforts while establishing baselines for service monitoring.

As GPI continues to grow, this approach fosters long-term hiring and professional development, allowing IT employees to apply their talents and contribute meaningfully to the organization’s success. The expectation is that the number of full-time IT employees will increase in alignment with the company’s growth and maturity.