2025
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At BigHand, their mission is clear: to deliver solutions that provide the data and insights needed to help busy legal professionals run their law firms efficiently. In 2024, law firms faced growing pressure to adopt transparent, value-based pricing amid economic uncertainties and shifting client expectations. With 96% of law firms losing clients over the last year, the demand for accurate, data-driven pricing has never been higher. Law firms must balance profitability with competitiveness, making precise pricing essential.
A core part of our success is BigHand Matter Pricing, a market-leading tool designed to give law firms greater control over budgeting, pricing, and financial transparency. This solution integrates seamlessly with law firms’ existing Practice Management Systems (PMS), simplifying the often complex process of creating accurate, client-aligned pricing models. It allows firms to track financial data in real-time, enhancing profitability, reducing write-offs, and improving client relationships.
BigHand Matter Pricing stands out as a comprehensive financial tool, combining advanced AI with user-friendly design. This makes it accessible not only to data or financial experts but to everyone within a law firm. Many lawyers lack financial expertise, and BigHand Matter Pricing empowers them to support pricing teams with informed commercial decisions. The solution streamlines time-consuming processes by automating the analysis of timecard data and transforming it into reliable pricing insights. This enables firms to create precise budgets, forecast resource needs, and manage costs without guesswork.
A key feature of BigHand Matter Pricing is its real-time financial tracking throughout a legal matter's lifecycle. This allows law firms to quickly adapt to changes in scope or budget and provide clients with immediate updates. In an era where clients demand clarity and accountability, BigHand’s research reveals that fewer than 40% of firms can provide this level of detailed financial information. This makes BigHand Matter Pricing a powerful differentiator.
With customizable dashboards and reporting features, the solution allows firms to tailor financial tracking to meet specific client needs. Whether handling complex litigation or simple transactions, BigHand Matter Pricing helps firms manage costs, stay profitable, and build stronger client relationships with clear, data-driven pricing models.
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John Whelan
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Customer Service - Customer Service Executive of the Year
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United States Minor Outlying Islands
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Customer Service - Financial Services
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Sustainability - Sustainability Leader of the Year
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BigID
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Business Technology Solutions - Data Protection Solution
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United States