2025

Halkbank Mobile

Entrant

HALKBANK

Category

Information Technology - App Development

Client's Name

.

Country / Region

Turkey

Halkbank, established in 1938 to support SMEs and artisans and to accelerate sustainable economic development in Türkiye, is today one of the country’s most prominent, reputable, and stable banking institutions. With 87 years of experience, Halkbank has consistently played a pioneering role in the modernization of Türkiye’s banking system.

As “The Bank of Productive Türkiye,” Halkbank serves more than 19 million customers with 1,079 branches, 4,064 ATMs, and robust digital platforms, including internet and mobile banking. Its deep-rooted SME expertise positions it as a strategic partner for the real sector.

In post-pandemic era, role of digitalization has expanded rapidly, reshaping customer behavior and becoming a core axis of competition in banking. Halkbank anticipated this shift early and has, since 2020, prioritized Digitalization as one of its four strategic focus areas, placing it at the heart of both customer experience and operational transformation.

Halkbank continues to implement a comprehensive digital transformation roadmap that ensures accessibility, personalization, and efficiency across all channels. Guided by its vision of “Banking for Everyone, Everywhere,” Halkbank aims not only to modernize service delivery but also to lead Türkiye’s digital banking future with inclusive, innovative, and technology-driven solutions tailored to diverse customer needs.

Credits

 
2025
Beyond the Call: How Toco's Concierge and Compliance Changed the Game
Customer Experience

Entrant

Toco Warranty

Category

Customer Experience - Financial Services

Country / Region

United States

 
2025
Global Expert in Building Large-scale Distributed Applications
Information Technology

Entrant

Apeksha Jain

Category

Information Technology - Technical Professional of the Year

Country / Region

United States

 
2025
Sustainability Journey of Ulker
Sustainability

Entrant

pladis

Category

Sustainability - Zero-Waste Manufacturing Processes

Country / Region

Turkey

 
2025
AI Made Simple: Powering Scalable Digital Transformation at QZC
Achievement

Entrant

QUALITYZONE CORP

Category

Achievement - Achievement in Digital Transformation

Country / Region

United States