2025

Userful’s Infinity Platform

Entrant

Userful

Category

Information Technology - SaaS (Software as a Service)

Client's Name

Country / Region

United States

In mission-critical operations, every number, data set, and update can determine the integrity of an entire system. Yet organizations today face an overwhelming challenge: hundreds of dashboards, thousands of camera feeds, and constant streams of structured and unstructured data that no human team can fully interpret in real-time. Businesses need systems that can do more than display information.

Understanding this problem, Userful, a leader in mission-critical data visualization and IT operations, jumped to fill an industry gap. Userful completely transformed the way organizations manage and visualize real-time data across their teams. The company’s flagship offering, the Userful Infinity Platform, is a fully software-defined, IT-native solution with a unified SaaS model for visual operations. Its software interprets information, anticipates problems, and guides responses - a capability it has dubbed cognitive intelligence.

Userful’s Infinity Platform aggregates data from multiple sources and visualizes it in real time across displays, operator workstations, and control rooms.

 
2025
Beyond Open
PR & Communications

Entrant

Foundation For The Carolinas

Category

PR & Communications - Best PR-led Integrated Communications

Country / Region

United States

 
2025
Customer FootPrint Center
Customer Experience

Entrant

CarrefourSa

Category

Customer Experience - Best Digital Strategy for Customer Experience

Country / Region

Turkey

 
2025
Halkbank Sustainability Strategy and Projects
Achievement

Entrant

HALKBANK

Category

Achievement - Achievement in Environmental Sustainability

Country / Region

Turkey

 
2025
Beyond the Call: How Toco's Concierge and Compliance Changed the Game
Customer Experience

Entrant

Toco Warranty

Category

Customer Experience - Best Customer Experience Training or Coaching Program

Country / Region

United States