Becky Reisinger

As Aspida’s Chief Experience Officer, Becky Reisinger has played a crucial role in designing the technology infrastructure that streamlines internal operations and the overall insurance process for both clients and partners. Becky brings a unique perspective to her work, focusing on delivering exceptional speed and efficiency to increase client satisfaction, while also creating a positive end-user experience. Her expertise in industry regulation has allowed Aspida to develop a cutting-edge technology infrastructure that sets the company apart from its competitors. Similarly, Becky’s strong collaboration with various teams across the organization has enabled her to contribute a comprehensive understanding of what is required to deliver on the promise of a modern insurance experience.

Previously, Becky served as Director of Customer Service and VP of Client Experience. In her current role, she oversees the Licensing & Contracting, New Business, Customer Service, Premium Remittance, Underwriting, Claims, and Mailroom Operations teams. Each of her teams share a singular focus – delivering exceptional service to clients, producers, and insurance organizations. Her leadership philosophy emphasizes data-driven decision-making, technological innovation, and a people-first approach that empowers her team to meet ever-evolving client expectations. Under her guidance, Aspida serves as the pinnacle of white-glove service, responsiveness, and operational excellence for the industry.